Terms of Service

1. Acceptance of Terms

Welcome to EaseFactor! These Terms of Service (“Terms”) govern your use of our educational platform designed for children aged 8-16 (Grades 3-10). By creating an account or using our services, you agree to these Terms on behalf of yourself and your child.

If you do not agree with these Terms, please do not use our platform.

2. Description of Service

EaseFactor provides:

• Interactive educational content for grades 3-10
• AI-powered learning assistance and personalized tutoring
• Gamified learning experiences with themes, quests, and achievements
• Progress tracking and performance analytics
• Safe, supervised learning environment

3. Account Registration and Responsibilities

Parent/Guardian Responsibilities:

• Must be 18 years or older to create an account
• Provide accurate and complete registration information
• Supervise your child's use of the platform
• Keep account credentials secure
• Notify us immediately of any unauthorized use

Student Responsibilities:

• Use the platform only for educational purposes
• Be respectful in all interactions
• Do not share personal information with others
• Follow all platform rules and guidelines

4. Acceptable Use Policy

To maintain a safe learning environment, users must not:

• Use inappropriate, offensive, or harmful language
• Attempt to access other users' accounts
• Share or distribute inappropriate content
• Circumvent security measures or platform restrictions
• Use the platform for commercial purposes
• Harass, bully, or harm other users
• Upload malicious software or attempt to hack the system

5. Subscription and Payment

Billing:

• Subscriptions are billed monthly or annually as selected
• Automatic renewal unless cancelled before renewal date
• Price changes will be communicated 30 days in advance
• Payment information must be kept current

Cancellation:

• Cancel anytime through your account settings
• Access continues until the end of the current billing period
• No refunds for partial months unless required by law

6. Intellectual Property

All content on EaseFactor, including educational materials, AI-generated content, graphics, and software, is our intellectual property or licensed to us. Users may:

• Access and use content for personal educational purposes
• Print materials for offline study
• Share achievements and progress with family

Users may not redistribute, modify, or commercialize our content without permission.

7. AI-Powered Features

Our platform includes AI tutoring and content generation features:

• AI responses are educational tools, not professional advice
• Content is generated for learning purposes only
• Parents should review AI interactions with their children
• We monitor AI interactions for safety and appropriateness
• AI features may be updated or modified without notice

8. Privacy and Data Protection

We are committed to protecting children's privacy. Please review our Privacy Policy for detailed information about how we collect, use, and protect personal information. By using our service, you consent to our privacy practices as outlined in the Privacy Policy.

9. Platform Availability

We strive to maintain platform availability but cannot guarantee uninterrupted service. We may:

• Perform maintenance that temporarily affects access
• Update features and content without notice
• Suspend accounts that violate these Terms
• Modify or discontinue features as needed

10. Limitation of Liability

To the maximum extent permitted by law, EaseFactor shall not be liable for any indirect, incidental, or consequential damages arising from use of our platform. Our total liability is limited to the amount paid for the service in the 12 months preceding the claim.

11. Account Termination

We may suspend or terminate accounts that:

• Violate these Terms of Service
• Engage in inappropriate behavior
• Compromise platform security or safety
• Remain inactive for extended periods

Users may delete their accounts at any time through account settings.

12. Changes to Terms

We may modify these Terms periodically to reflect changes in our services or applicable laws. Material changes will be communicated via email and platform notifications. Continued use after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the jurisdiction where EaseFactor operates, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction.

14. Contact Information