Privacy Policy

1. Introduction

Welcome to EaseFactor! We are committed to protecting the privacy and safety of children who use our educational platform. This Privacy Policy explains how we collect, use, and protect information when you use our service designed for children aged 8-16 (Grades 3-10).

We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws to ensure your child's information is handled safely and securely.

2. Information We Collect

From Children Under 13:

• First name and grade level
• Learning progress and achievement data
• Educational content interactions
• Anonymized usage statistics

From Parents/Guardians:

• Email address for account management
• Billing information for subscriptions
• Communication preferences

3. How We Use Information

• Provide personalized educational content and AI-powered learning assistance
• Track learning progress and achievements
• Improve our educational platform and content
• Communicate with parents about their child's progress
• Ensure platform safety and security

4. Information Sharing

We do not sell, trade, or otherwise transfer children's personal information to third parties. We may share information only in these limited circumstances:

• With parents/guardians upon request
• With educational partners as directed by parents
• When required by law or to protect safety
• With service providers who assist in platform operations (under strict confidentiality agreements)

5. Data Security

We implement industry-standard security measures to protect all personal information:

• Encrypted data transmission and storage
• Limited access to authorized personnel only
• Regular security audits and updates
• Secure cloud infrastructure with backup systems

6. Parental Rights

Parents have the right to:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection or use of their child's information
• Update or correct their child's information

To exercise these rights, please contact us at privacy@easefactor.ai.

7. Data Retention

We retain children's information only as long as necessary to provide our educational services or as required by law. Learning progress data may be retained to maintain educational continuity, but can be deleted upon parental request.

8. Third-Party Links

Our platform may contain links to educational resources. We are not responsible for the privacy practices of these external sites. We encourage parents to review the privacy policies of any sites their children visit.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Parents will be notified of any material changes via email and through our platform.

10. Contact Information